Frequently asked questions

It depends on your type of business and which features you need — see exact starting prices for 45+ business types on our Pricing page, from $277 for a simple site. Every extra feature you add shows its price before you pay anything.

Simple sites typically go live within a week of your deposit. Sites with bookings, online stores or automation usually take 2–4 weeks. For anything unusual, we confirm a timeline in writing before you pay.

No — that's the point. Every price is on the site, so you order and pay the deposit online in a few minutes. After your deposit, we contact you directly (email or phone — your choice) within 24 hours to collect the details and start building.

Yes. We set up new Shopify stores, customise existing themes and build fully custom themes — including features off-the-shelf themes can't do, like custom order flows with file uploads. Shopify builds start from $900; see the Shopify Store package on our Pricing page.

No — domain registration and hosting are billed separately (usually $20–40/year for a domain, and hosting is free to low-cost for most small business sites). We'll point you to exactly what to buy and can set it up on request.

Yes — every project includes rounds of written revisions before final delivery. Extra rounds beyond what's agreed are quoted separately, in writing, before any extra work starts.

You pay 50% upfront via Stripe Checkout to lock in your build slot, and the remaining 50% when the project is delivered and you're ready to go live. All payments are in AUD and prices exclude GST.

You'll get an automatic order confirmation by email, and we'll follow up in writing within 24 hours with next steps and a rough timeline.

Email us and describe what you do and what you want the site to achieve. We'll reply with a plain-English quote — no call needed.